Transactional Emails are emails sent by the store: order updates sent to the customer or shop owner and contact form submissions sent to the shop owner's email.

WooCart stores come with preconfigured Transactional Emails. Shared are for development purposes and Dedicated for your production store.

Shared Transactional Emails

Shared Transactional Emails are a simple solution for testing outbound emails. They are shared between WooCart users and are therefore not suitable for production stores.

The Shared Transactional Emails work completely out-of-box, there is no setup necessary. However, there are some limitations of Shared Transactional Emails:

  • The 'from' email field is [email protected],
  • max 1000 emails sent per month,
  • max 100 emails sent per day,
  • max 50 emails sent per hour.

Once you set up a store on your own domain, it is highly recommended you start using Dedicated Transactional Emails.

Dedicated Transactional Emails

Dedicated Transactional Emails are suited for production stores because we open a dedicated subaccount on SendGrid for your store.

To enable the Dedicated Transactional Emails, select the option in the Addons tab. 

If you don't want to use Dedicated Transactional emails you can set up your own SMTP provider.

Disable the preconfigured Transactional Emails by clicking the toggle button.

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