Here's a list of the most common errors you will encounter if something goes wrong.

Error 503

Common reason: Your store is being deployed, you've disabled the store, we are upgrading servers, or your store is over limit.

How to fix: 

  • Deploying: wait for the store to finish deployment (if new store, setting domain, or publishing to staging).
  • Disabled: enable the store under Settings.
  • Upgrading servers: usually takes a minute to upgrade, please wait.
  • Store is over limit: check the Server Metrics if the store is hitting the resource limits. Either upgrade your store plan or disable some plugins to lower the resource usage. 

Error 502

Common reason: Server configuration. 

How to fix: Contact support. 

Error 500

Common reason: PHP error. You will receive the request ID that you can then find in the Error Logs. 

How to fix: Check the Error Logs. Might be a plugin issue that can be resolved with disabling the plugin. You can also restore the store from backup.

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